We've made it really easy to re-set your password. You can either do this under 'Your Account', (see instructions here), or if you have forgotten your password, follow the below instructions.
All you need to do is visit the Login page, click "forgotten Password" and enter the email address you used to sign up.
Click "Send me instructions" and our little robots will instantly send you an email. The email should take a couple of minutes to arrive in your inbox, if you haven't received it in this time frame check your junk mail. If the email isn't in there, click 'Send me instructions' once more.
Once you've opened your email, click on the link contained within this email, enter and re-enter your new password and you'll be able to login in again!
If you're stuck and can't remember your email address just give us a call on 0203 771 8411 and we'll be delighted to get you back up and running again.